Your Data Is Safe With Us (All 8 Arms Are Protecting It)

We collect information that you voluntarily provide when making a booking, contacting us, or interacting with our website:

• Personal information: Name, email address, phone number, and mailing address provided during booking.
• Payment information: Credit/debit card details processed through our secure payment provider. We never store full card numbers on our servers.
• Booking details: Check-in/check-out dates, number of guests, property preferences, and special requests.
• Communications: Messages through our website, email correspondence, and AI concierge chat transcripts.
• Usage data: Pages visited, browser type, device type, IP address, and referral sources — collected automatically through cookies and analytics.

We use the information we collect to:

• Process and manage your vacation rental booking.
• Send you reservation info — check-in instructions, property updates, and post-stay follow-ups.
• Respond to your questions and provide customer support.
• Power our AI concierge for personalized recommendations during your stay.
• Improve our website and guest experience based on usage patterns and feedback.
• Comply with legal obligations and resolve disputes.

We do not sell, trade, or rent your personal information to third parties. We share your info only when absolutely necessary:

• Service providers: Payment processors, cleaning services, and maintenance teams who need limited info to do their jobs.
• Legal requirements: When required by law, subpoena, or court order.
• Business transfers: In the unlikely event of a merger or acquisition, guest info may transfer as part of that transaction.

Our website uses cookies — here's what and why:

• Essential cookies: Required for the booking system and session management. The site won't work without these.
• Analytics cookies: Help us understand how visitors use our site so we can improve it. We use this data in aggregate — we're not tracking you personally.

You can control cookies through your browser settings. Disabling essential cookies may affect the booking system.

We implement reasonable administrative, technical, and physical safeguards. Payment transactions are encrypted using SSL/TLS technology. We take this seriously — but no system is 100% bulletproof, and we want to be honest about that.

We retain personal information as long as necessary to fulfill the purposes described here, comply with legal obligations, and resolve disputes. Booking records are kept for a minimum of three years for tax and accounting purposes.

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information (subject to legal retention requirements).
• Opt out of marketing communications at any time.

To exercise any of these rights, email us at info@mbbeachrentals.com. We'll respond promptly — we're not going to make you jump through hoops.

Our website is not directed at children under 18. We do not knowingly collect personal information from children. Bookings must be made by an adult (18 years or older).

We may update this Privacy Policy from time to time. Changes will be posted here with an updated date. We encourage you to check back occasionally, but we won't make major changes without making them obvious.

If you have questions about this Privacy Policy or how we handle your data, we're happy to explain: